All Fashion items may be opened and tried on for fit and style, but they must remain clean, undamaged, unaltered, and returned with all original tags attached.
For all other categories, items must be returned in their original condition—unused, unopened, with all seals intact and every component included.
Please note that any items that are opened, used, damaged, or missing parts will not be eligible for return or refund.
Return Eligibility: 7 days of delivery
- Items must be:
- - Unused, unwashed, and in original condition.
- - With all tags, packaging, and invoice intact.
- - Damaged, defective, or incorrect product, they must report it within 48 hours of delivery with photos/videos.
Non-Returnable Items
For hygiene and safety reasons, the following items are not eligible for return or exchange:
• Innerwear (underwear, vests, socks).
• Any item marked as “Final Sale” or “Non-returnable”.
• Change of Mind.
Damaged / Wrong Item
• If a customer receives a damaged, defective, or incorrect product, they must report it within 48 hours of delivery with photos/videos.
• After verification, you will provide:
Replacement OR Full refund.
Exchange Policy- • Only one-time exchange per order is allowed
• Exchanges are allowed for:
- Size issues
- Different color (subject to availability)
Return Process
• Customer must contact support (email/WhatsApp) with:
- Order ID
- Reason for return
• After approval:
- Arrange pickup or customer ships item back
• Refund/exchange is processed after quality check
Refund Policy
• Refunds are processed within 5–7 business days after approval
- Mode of refund: Same payment method
-
All of our products are sold without a warranty.
We encourage customers to review product details carefully before purchasing, as warranty coverage is not provided for any items.